Products & Services

Broadband

 

 

CopperStreamHomeworker

Show features

Priced for home users, but including many features normally only provided in more expensive business packages.

  • 24 x 7 Internet access*
  • Up to 8000Kbit/s download speeds**
  • Up to 400Kbit/s upload speed
  • Minimum downstream throughput 600K of rated bandwidth for MAX****
  • Unlimited email addresses
  • Reverse DNS entries
  • 100MB web space
  • 1/4/8 static IP addresses
  • No port blocking
  • No proxy servers
  • Spam filtering of inbound and outbound e-mail
  • Fully redundant network with multiple pops and peering
  • Dedicated account management
  • Dedicated technical support
  • Installation within 10 working days***

Migration from another ISP is free of charge

During the first 10 days of service on ADSL MAX the line speed will regularly change, resetting the connection to the exchange every time. You may experience intermittent service during this period for that reason we are unable to report a fault. This is the MAX service settling down to achieve the best rate possible.

Benefits

  • Always on, high speed, Internet access
  • Rate adaptive service for increased reliability (MAX only)
  • Faster upstream speeds
  • Real-time email retrieval
  • Ability to plan budgets with fixed costs
  • Improved efficiency speed of service
  • Increased productivity increased efficiency
  • Reduced costs
  • Transfer to Griffin Internet for free

 

*Non business traffic may be restricted within business hours in order to protect legitimate business traffic. More specifically we may restrict peer to peer and news group traffic from 9am to 6pm.

**Top speeds can vary significantly, in particular because of a user’s distance from their local exchange.

***Provisioning

Griffin guarantees that, providing you don’t have DACS on your line and there is capacity at the BT exchange, your broadband service will be installed and working within 10 working days (not including weekends and bank holidays). If we fail to meet this commitment we will refund your connection charge in full.

****Applied for 90% of the time for MAX achieving speeds above 2272Kb/s.

All prices exclude VAT.