Network Status

This page contains details of major network outages that may be affecting Griffin Internet customers.

If you are experiencing a problem that is not explained on this page, please contact Griffin Internet Technical Support on 0870 804 0 804 or e-mail to support@griffin.com.

Date Time Status Category Description
29/07/2010 11:13 OPEN ADSL

Third party Incident notification (BT faults)

Synopsis
Due to a third party supplier incident we are currently experiencing an issue with the ability to book faults to BT via MOPS or via our internal tools.

Affecting
Anyone trying to book faults to BT via MOPS or via our Partner Support telephone helpdesk.

Advice to affected users
Please do not try to book faults during this period. We are currently investigating the issue with our supplier and further updates will be provided as soon as we have them.

We apologise for any inconvenience caused and are committed to improving the network for our customers.

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