Supporting documents for our Master Services Agreement
Customer standards: Consumer duty and non-financial conduct
Learn about how we expect you to treat customers.
Read nowMinimum economic crime standards
Learn more about our expectations.
Read nowGriffin security standards
Learn about our security standards.
Read nowGuide for providing support to tripartite products
Read about how to provide support.
Read nowProduct and marketing standards
Understand our product and marketing standards.
Read nowCustomer exit plan
Understand how we’d approach an exit.
Read nowMaterial sub-contractors
Learn about our sub-contractors.
Read nowAEOI self-certification requirements
Learn about the tax information you must collect from customers.
Read nowFSCS Information Sheet
Information about the protection of eligible deposits.
Read now