Skip to content

Supporting documents for our Master Services Agreement

Customer standards: Consumer duty and non-financial conduct

Learn about how we expect you to treat customers.

Read now

Minimum economic crime standards

Learn more about our expectations.

Read now

Griffin security standards

Learn about our security standards.

Read now

Guide for providing support to tripartite products

Read about how to provide support.

Read now

Product and marketing standards

Understand our product and marketing standards.

Read now

Customer exit plan

Understand how we’d approach an exit.

Read now

Material sub-contractors

Learn about our sub-contractors.

Read now

AEOI self-certification requirements

Learn about the tax information you must collect from customers.

Read now

FSCS Information Sheet

Information about the protection of eligible deposits.

Read now