Get quick answers to common questions about our products and services.
How does commission work?
We calculate your commission daily based on your customers' account balances. Here's how it works:
- Your commission rate is set in your contract with us.
- We use this rate to determine a daily accrual rate and apply it daily to each customer's balance.
- On the 1st of each month, we pay out your total commission from the previous month into your primary account.
You'll receive one payment per category of account (operational, embedded, client money, safeguarding, or savings). For example, if you have 50 dedicated client money accounts with us, you'll get one payment including commission earned on all 50 accounts—even if they're opened against different client money bank products.
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All FAQ collections
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Learn more about the different types of bank account we offer.
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Learn about the additional data required before 02 March 2026
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Find out more about our fees and charges, how to access your payment history, and more.
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Learn how the Financial Services Compensation Scheme protects eligible deposits held with Griffin, who is covered, and up to how much.
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Get help with setting up security features, managing your organization, and integrating with third parties.
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Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.
- Payments· 11 answers
Find out what payment types we support, our payment limits, and Confirmation of Payee.
- Sandbox· 8 answers
Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.
- Verify· 19 answers
Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.