"Building Prosper on market leading technology is absolutely critical for us to deliver the user experience our members expect and Griffin is proving to be an exceptional partner."

The vision: Wealth management for everyday investors

For too long, sophisticated investment opportunities were exclusive to the ultra-wealthy. High minimum investments, complex fee structures, and fragmented platforms kept ordinary people locked out of wealth-building that could transform their financial futures.

Nick Perrett founded Prosper to give more people access to high-quality investment opportunities, all while minimising fees to maximise wealth generation. Prosper offers members access to a carefully curated range of diversified, global funds through a single platform.

But, Nick knew that to truly transform wealth management, Prosper needed to be more than just an investment app. It needed to be a complete financial hub that made wealth building as simple and seamless as possible.

The challenge: Fragmented infrastructure limiting user experience

The limitations of Prosper’s existing payment infrastructure became increasingly apparent as they acquired more members. Members had to navigate a confusing web of different accounts and sort code combinations for each underlying wealth provider they wanted to access. This fragmented approach created two main problems:

Confusing payment flows: Members had to navigate different account details for each investment product on the app, making it unnecessarily complicated.

Operational inefficiency: Prosper's back-office team spent significant time manually reconciling transactions across multiple third-party providers and managing complex pooled account structures.

This was holding back Prosper's mission to make wealth management simple, accessible and straightforward for everyday investors.

In addition to these problems, Prosper was also looking to add on more integrated savings products to offer members a complete wealth-building journey that included both investment growth and cash management.

The solution: Griffin's embedded banking infrastructure for a hub model

Griffin's embedded banking infrastructure provided the foundation for Prosper to transform their app from a collection of investment options into a true wealth management hub.

A dedicated bank account for every user: Prosper offers each member a single "hub" account held in their own name with full FSCS protection. Instead of juggling multiple payment destinations, members now fund just one account that seamlessly connects to all their investment and savings options. This streamlined approach includes full Confirmation of Payee support, giving members confidence that their payments are going to the right place every time.

Zero manual reconciliation: The integration transformed Prosper's backend operations from complex pooled systems to streamlined one-to-one dedicated flows. Customer fund identification and management became straightforward, eliminating reconciliation challenges.

Integrated savings offering: Griffin's savings accounts were seamlessly integrated into Prosper's wealth-building product suite, giving members access to competitive savings rates alongside their investment portfolios.

Faster and easier member experience: The simplified architecture means members benefit from a much smoother funding experience. Same-day deposits and withdrawals (when made before midday) ensure that members can move money efficiently between their savings and investments as opportunities arise.

To truly deliver on our mission of making wealth management simple and accessible, we needed to reimagine the foundations of how our platform works. Griffin’s infrastructure allowed us to replace a fragmented, manual backend with a streamlined, automated system that just works‍—‌for both our team and our members. Now, every customer has a dedicated account that feels intuitive, secure, and seamless. It’s a massive leap forward in creating a complete financial hub that empowers everyday investors to take control of their financial future.”

Scalable foundation: Griffin's infrastructure now provides Prosper with a robust foundation for future growth. As Prosper develops new products and expands their offering, the underlying banking infrastructure can seamlessly accommodate new requirements without compromising member experience.

The result: A complete and seamless customer experience

This partnership has enabled Prosper to deliver a seamless customer experience as they execute their vision of making wealth management more accessible. The enhanced Prosper app now gives members an improved funding experience and integrated savings options from Griffin as part of their wealth-building journey.

By removing the friction and complexity that traditionally limited access to wealth management tools, Prosper is empowering everyday investors to take control of their financial futures.