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Do users transfer over from sandbox to live?

No, nothing from your sandbox organization transfers over, so you should invite your team to join your live organization.

If your team members have already signed up for Griffin, they can join with their existing user account. Remember, your team will now have access to real customer data and real money, so make sure you assign them appropriate roles based on their level of responsibility.

Portrait of Ben Crane
Written by Ben Crane Updated 11 December 2024

All FAQ collections

  • About Griffin · 9 answers

    Learn more about Griffin, our regulatory status, and the types of customers we support.

  • Verify · 14 answers

    Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.

  • Sandbox · 8 answers

    Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.

  • Bank accounts · 12 answers

    Learn more about the different types of bank account we offer.

  • Interest and commission · 16 answers

    Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.

  • Billing · 5 answers

    Find out more about our fees and charges, how to access your payment history, and more.

  • Griffin app · 16 answers

    Get help with setting up security features, managing your organization, and integrating with third parties.

  • Payments · 11 answers

    Find out what payment types we support, our payment limits, and Confirmation of Payee.

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