Get quick answers to common questions about our products and services.
What happens to my sandbox organization when I go live?
You will still have access to your sandbox organization, and you can still use it to test out integrations and trial different products.
In the app, you can switch between your sandbox and live organizations using the dropdown menu at the top left.
More in Sandbox
All FAQ collections
- About Griffin· 9 answers
Learn more about Griffin, our regulatory status, and the types of customers we support.
- Bank accounts· 12 answers
Learn more about the different types of bank account we offer.
- Additional onboarding information· 7 answers
Learn about the additional data required before 02 March 2026
- Billing· 5 answers
Find out more about our fees and charges, how to access your payment history, and more.
- Griffin app· 16 answers
Get help with setting up security features, managing your organization, and integrating with third parties.
- Interest and commission· 16 answers
Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.
- Payments· 11 answers
Find out what payment types we support, our payment limits, and Confirmation of Payee.
- Sandbox· 8 answers
Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.
- Verify· 19 answers
Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.