All FAQ collections

• About Griffin· 9 answers

  Learn more about Griffin, our regulatory status, and the types of customers we support.

• Bank accounts· 12 answers

  Learn more about the different types of bank account we offer.

• Additional onboarding information· 7 answers

  Learn about the additional data required before 02 March 2026

• Billing· 5 answers

  Find out more about our fees and charges, how to access your payment history, and more.

• FSCS protection· 11 answers

  Learn how the Financial Services Compensation Scheme protects eligible deposits held with Griffin, who is covered, and up to how much.

• Griffin app· 16 answers

  Get help with setting up security features, managing your organization, and integrating with third parties.

• Interest and commission· 16 answers

  Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.

• Payments· 11 answers

  Find out what payment types we support, our payment limits, and Confirmation of Payee.

• Sandbox· 8 answers

  Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.

• Verify· 19 answers

  Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.