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My Windows device only gives me the security key option, how do I register a phone?

Windows offers Windows Hello as the first option for registering a passkey, with a security key as the only other option shown.

To use your phone, you may need to reject using the security key by clicking Cancel. A new pop-up should then present you with alternative options, including Use a phone or tablet.

Portrait of Written by Ben Crane
Written by Ben Crane Updated 11 December 2024

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