Two-factor authentication (2FA)
We require 2FA using a security device whenever you log in to Griffin or make a payment.
10 answers
Other FAQ collections
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Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.
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Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.
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Learn more about the different types of bank account we offer.
- Interest and commission · 16 answers
Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.
- Billing · 5 answers
Find out more about our fees and charges, how to access your payment history, and more.
- Griffin app · 16 answers
Get help with setting up security features, managing your organization, and integrating with third parties.
- Payments · 11 answers
Find out what payment types we support, our payment limits, and Confirmation of Payee.
- Additional onboarding information · 6 answers
Learn about the additional data required before 02 March 2026