Get quick answers to common questions about our products and services.
What identity documents does Verify accept?
Verify includes identity and verification checks (ID&V) on your individual customers, and on directors and people with significant controls (PSCs) if your customer is a company.
We need a valid identity document to complete these checks. We currently accept the following documents:
- Passport
- ID card
- Driver’s license
- Resident permit
Note that the type of document we can accept may vary depending on the country that issued it. The document must not be expired, damaged, or illegible.
If you have any questions, contact support@griffin.com.

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