The information you need to capture will be different depending on whether the letting agent you are onboarding is a limited company or a sole trader.

The lists below show the information required for each customer type. (This assumes you are using the LTD Company Property workflow or Sole Trader Property workflow.)

For more information, check out our guides for onboarding your customers.

Limited company letting agents

You will need the company's unique 8-digit company number. This will be used to pull information from Companies House and identify directors and people with significant control (PSCs).

Information pulled from Companies House:

• Company name
• Company address
• Corporation type
• Company status
• Company incorporation date
• Date of latest accounts
• Date of latest confirmation status
• SIC codes
• Directors' identities
• PSCs' identities

If you are using our Griffin app to onboard your customers, the above information pulled from Companies House will be automatically populated.

You will also need to supply the following information about the company:

• Company phone number
• Business description
• Website
• Email address
• Trading address (if different from registered address)
• Tax residency
• List of non-UK countries where they operate (leave empty if not applicable).
• List of non-UK countries their accounts will send and receive payments from (leave empty if not applicable).
• Estimated annual turnover
• Initial deposit source
• Source(s) of funds
• Purpose(s) of account
• Cash payments (i.e. will the account receive payments from accounts that are funded, in full or in part, by cash deposits)
• Tax identification number
• SIC codes
• Number of properties under management
• % of commercial properties managed
• Origins of deposits
• HMO verification
• HMRC registration status and number
• CMP registration status and scheme name/authority

You will also need to provide the following information on directors and PSCs:

• Full name
• Date of birth
• Residential address
• Tax residency
• Nationality
• Email address
• Phone number

For PSCs, you will also need to provide their ownership percentage.

Sole trader letting agents

• Full name
• Date of birth
• Email address
• Mobile number
• Nationality
• Tax residency
• Industry
• Residential address
• Business name (leave empty if not applicable)
• Business owner
• Business telephone number
• Business email address
• Business website
• Business address
• Business start date
• Description of business
• Does business trade under another name?
• Does business trade under another address?
• Estimated annual turnover
• Tax Identification Number (optional if turnover is under £90k)
• List of non-UK countries where they operate (leave empty if not applicable)
• Purpose(s) of the account
• Source(s) of funds
• Initial deposit
• VAT registration
• List of non-UK countries where their accounts will receive payments from (leave empty if not applicable)
• Cash payments (i.e. will the account receive payments from accounts that are funded, in full or in part, by cash deposits)
• Number of properties under management
• % of commercial properties managed
• Origins of deposits
• HMO verification
• HMRC registration status and number
• CMP registration status and scheme name/authority