Get quick answers to common questions about our products and services.
What is our eligibility criteria for your customers?
Right now, we support applications from customers that are UK limited companies, sole traders, or individuals. They must also be either incorporated in the UK or resident in the UK.
The eligibility criteria we apply to our direct customers also applies to any end users of our products. For a full list of business types and industries we do not support, see our eligibility page.

More in Verify
- Can I buy Verify as a standalone product?
- Can I get Banking as a Service without Verify?
- Can I onboard a limited company located in Crown Dependencies via Verify?
- Can I onboard customers from the Crown Dependencies?
- How does the Companies House integration work?
- If a director is also a person with significant control for the same company, do I need to verify them twice?
- What are Verify's features and benefits?
- What identity documents does Verify accept?
- What information do I need to collect to onboard my customers via Verify?
- What information do I need to collect to onboard landlords using Verify?
- What information do I need to collect to onboard letting agents via Verify?
- What is Verify?
- What proof of address (POA) documents does Verify accept?
- What proof of employment (POE) documents does Verify accept?
- What proof of income (POI) documents does Verify accept?
- What source of funds (SOF) documents does Verify accept?
- What source of wealth (SOW) documents does Verify accept?
- Who is Veriff?
All FAQ collections
- About Griffin· 9 answers
Learn more about Griffin, our regulatory status, and the types of customers we support.
- Bank accounts· 12 answers
Learn more about the different types of bank account we offer.
- Additional onboarding information· 7 answers
Learn about the additional data required before 02 March 2026
- Billing· 5 answers
Find out more about our fees and charges, how to access your payment history, and more.
- Griffin app· 16 answers
Get help with setting up security features, managing your organization, and integrating with third parties.
- Interest and commission· 16 answers
Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.
- Payments· 11 answers
Find out what payment types we support, our payment limits, and Confirmation of Payee.
- Sandbox· 8 answers
Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.
- Verify· 19 answers
Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.