Get quick answers to common questions about our products and services.
What information do I need to provide to someone trying to pay me?
You or your customers will need to provide the payer with:
- The legal name of the account owner
- Sort code
- Account number
- Account type (business or personal)
The legal name of the account owner may be:
- Individual. The full legal name of the account owner. Nicknames are not guaranteed to match.
- Business. The legal business name as registered with Companies House, and as appears on invoices. Trading names are not guaranteed to match.
- Sole trader. The full, personal legal name of the sole trader, e.g. the name that appears on invoices. Trading names are not guaranteed to match.
More in Confirmation of Payee
- Can I check my existing payees using Confirmation of Payee?
- Can I opt out of Confirmation of Payee?
- How does Confirmation of Payee work in the app?
- If someone paying me gets a "no match" or "partial match", what do I do?
- What is Confirmation of Payee?
- Which bank accounts can be checked through Confirmation of Payee?
All FAQ collections
- About Griffin· 9 answers
Learn more about Griffin, our regulatory status, and the types of customers we support.
- Bank accounts· 12 answers
Learn more about the different types of bank account we offer.
- Additional onboarding information· 7 answers
Learn about the additional data required before 02 March 2026
- Billing· 5 answers
Find out more about our fees and charges, how to access your payment history, and more.
- Griffin app· 16 answers
Get help with setting up security features, managing your organization, and integrating with third parties.
- Interest and commission· 16 answers
Learn more about how interest and commission work at Griffin, when you can expect to be paid, and how we manage rate changes.
- Payments· 11 answers
Find out what payment types we support, our payment limits, and Confirmation of Payee.
- Sandbox· 8 answers
Our sandbox is available to everyone, free forever, and can be used to trial our products and build test integrations.
- Verify· 19 answers
Learn more about Verify, our automated KYC/KYB onboarding solution for fintechs.